Wirral Car Breakdown

Rescue & Accident Recovery

24 Hour Car Breakdown, Accident, Rescue & Transport

Terms & Conditions


1. By placing a booking with us you are deemed to have fully accepted our terms and conditions.
2. You must take all precautions for your own safety and that of any occupants of your broken down vehicle at all times. You and any occupants must adhere to our driver's instructions at all times.
3. Wirral Car Breakdown shall not be liable for loss of or damage to any vehicle prior to loading and after discharge from the transporting vehicle, howsoever such loss or damage arises, except during handling of vehicles held by us.
3a. Wirral Car Breakdown accepts no liability for any futher damage to vehicles that have been involved in a road traffic accident, although every care will be taken not to cause further damage this may be inevitable to successfully recover the vehicle.
3b. If Road Traffic Accident vehicles are deemed too unsafe by our driver(s) to deliver to a location of your choosing then we reserve the right to recover the vehicle to our premises for safe storage. Charges are applicable with the first 24 hours free then £25 daily.
4. Wirral Car Breakdown does not accept any responsibility for the loss of or damage to the contents of any vehicle at any time, it is deemed that the customer has removed all valuable personal belongings and contents from the vehicle before the vehicle is loaded on to our truck or handed over to our driver.
5. The confirmation of booking or our acceptance to recover a vehicle does not imply that the vehicle will actually be loaded. Actual loading and/or delivery will depend on any circumstance, which may prevent Wirral Car Breakdown from reaching the collection point or destination and actually loading / unloading the vehicle.
6. We reserve the right to cancel or delay any shipment without penalty and / or liability.
7. We reserve the right to retain any deposit recieved and / or charge additional fees if you cancel the booking or there are circumanstances beyond our control that prevent us recovering, towing or transporting your vehicle.


8. All bookings must be paid for prior to or at the time the vehicle is handed over, accepted method of payment are BACS, bank transfer or with a card over the phone in advance or cash in advance or at point of collection / delivery.
9. For collection of vehicles outside of Merseyside we may require prepayment in full or in part to confirm the booking.
10. If Wirral Car Breakdown are instructed to collect a vehicle on or after any particular day/time, yet are unable to collect the vehicle due to the vehicle being unready at the collection point or funds being uncleared, or any other reason out of our control, then the contract shall be deemed terminated and Wirral Car Breakdown shall be entitled to claim full payment for the transportation order.
11. Wirral Car Breakdown reserves the right to the charge the customer for any costs incurred during the transportation of your vehicle such as congestion charges, toll charges, ferry charges, low emmision zone charges etc.
12. Our driver(s) will wait for a maximum of 30 minutes upon arrival, if the driver is required to wait any longer, then a waiting charge shall be applied. The charge is currently £90.00 per hour (or part thereof) for each driver and truck.
13. Drivers reserve the right to refuse the loading of a vehicle if it is considered by him/her unsafe to do so, for whatever reason, the driver has absolute discretion on the decision and we will not challenge them on their decision.
14. During our period of responsibility which is whilst the vehicle is loaded on our truck, all vehicles are covered by our 'Goods In Transit' insurance, a copy of which is available on request.
15. Whilst every effort is made to keep to promised delivery schedules, Wirral Car Breakdown will not be held responsible for late or failed collections or deliveries due to unforeseen circumstances beyond our control such as road works, traffic delays or accidents, breakdowns or adverse weather conditions etc.
16. Wirral Car Breakdown will not be held responsible for any damage that cannot be attributable to negligence on behalf of Wirral Car Breakdown or their staff for example Acts of God (Storm damage, Bird Strike, Bird Droppings, etc.), stone chips, acts of vandalism not preventable by us. Wirral Car Breakdown will not provide or be liable to any hire cars, replacement vehicles or compensation whilst the vehicle is being repaired.


17. Interest on commercial debt shall accrue from the date of the invoice, unless a written agreement is in place between the Company and customer giving an agreed payment period of 28 days. Interest will accrue from day to day, until the date of payment, at the statutory rate (8% above the base rate of the Bank of England applicable on the date the debt becomes due). This figure may change from time to time, dependent upon the interest figures in force by Bank of England at the time payment of invoice is due. Interest will accrue until settlement is reached, in addition we also reserve the right to charge a late payment fee which is currently set at £40.
18. In the event that any invoice is not paid on, or before, its due date, then all sums due and owing to the Company from the customer shall become immediately payable.
19. The Company shall be entitled to recover from the customer all administrative, collection and legal costs incurred by it in recovering overdue amounts and all sums that become immediately payable.


20. Wirral Car Breakdown reserves the right to charge the full call out charge of £40 or the full cost advised at the time of booking for the specific booking once at location of the vehicle to be transported / recovered even if the customer decides not to have the vehicle transported or recovered.
21. No refunds will be given for cancellations made less than 48 hours prior to the agreed transport date if a booking was made in advance.
22. No refunds will be given after the vehicle has been transported.
23. No refunds will be given for any change made by the customer to the collection or delivery address.

These terms & condition may be changed or updated by us without any prior notice.


Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Wirral Car Breakdown's relationship with you in relation to this website. The term “us” or “we” refers to the owner of the website Wirral Car Breakdown. The term “you” refers to the user or viewer of our website. The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without our prior written consent. Wirral Car Breakdown retains all intellectual property rights to the material that appears on this web site, including graphical images and text. Material on the web site can only be printed or downloaded for personal use. You may not create a website in any form, from text or images on the site, without prior written permission from Wirral Car Breakdown. No part of the site may be reproduced, transmitted or stored in electronic or non electronic format without prior written permission of Wirral Car Breakdown. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Last updated: July 2023

Contact Us

Wirral Car Breakdown Ltd.
Unit 5, 423 Corporation Road
Birkenhead, Wirral, CH41 8FA
T: 0151 528 9900


Primary Areas served:

Wallasey, Wirral, Leasowe, Birkenhead, Bebington, Brimstage, Greasby, West Kirby, Hoylake, Meols, Barnston, Heswall, Thornton Hough, Port Sunlight, Bromborough, Neston

Find Us

About Us

Wirral Car Breakdown has been established throughout The Wirral since 2019. With each passing year we are gaining increasing popularity from our customers who are regularly recommending us to their family and friends.

Providing a 24 hour service. We are ideally located within 5 minutes from either Wallasey or Birkenhead Mersey Tunnels; also we are 3 minutes from the M53 Motorway so you can be assured of a fast response time.

If you require recovery for your car or light commercial vehicle, then give us a call for assitance.